Battle net. help

[Duke]

i need some help with my battle net. for some reason whenever i try to play it has me download a software upgrade and restarts then it says that i have an invalid network provider. what's that mean?

[Fenix]

If your running Vista, you need to run it as an admin (Right click, Run as Administrator), if not, it's your firewall.

[BirdofPrey]

Add an exception to your firewall then try it again.  Usually the first time you run an internet program the firewall should prompt you if you want to block or allow if not you will have to go into settings and find "add a firewall exception"  Then search for your program.

If that doesn't help tell me your OS, firewall and router information

[Fenix]

And your IP address <.< >.>

JK, don't do that. But if you need a walkthrough on how to make the exception, just tell us the brand.

[BirdofPrey]

If you have anti-virus software it probably comes with firewall software if not you are probably using windows firewall. If you do have a separate firewall program along with windows firewall make sure only one is on as sometimes they will interfere with one another

[Duke]

thanks guys ill try all that

[BirdofPrey]

No Problem. Any more problems you just tell me I am going to bed soon but will be back on tomorrow morning before I leave

[Duke]

if its cause im not an admin then it won`t work cause my dad doesnt want me with admin privliges

[BirdofPrey]

I am the admin so I wouldn't know how that worked but I was under the impression that even if you set a program to run as admin from the admin accout you still have to enter the admin password from th non admin account.

[Duke]

i dont have vista. i havnt got a chance to try anything yet cause mydaddoesnt want any games on the computer. any way i got to go to school now

[BirdofPrey]

What do you have? XP 2000 a Mac?

[Duke]

xp, my computers a dell.

[BirdofPrey]

XP games don't require admin rights so you will need to check the firewall

[ImaGiNe.]

Do you have a wireless internet router connected?

[Joneagle_X]

OK.... I guess it's finally time for me to jump in on this thread....

If you've checked your firewall..... (If you didn't DISABLE IT ENTIRELY and see if it runs. If it does, then you can add an exception so it doesn't affect it in the future)

The next most likely candidate is a corrupted ws2_32.dll file. This is your Winsock 2.0 file that allows you to register software patches with companies like Blizzard.

You might try updating other software and see if that gives you similar errors. Could be an indicator.

Anyway, open your Starcraft directory and look at the text file "bnupdate.log." You should see a list of patches and if it doesn't say "RESULT: Patch Successful" on the latest patch, then your file is most likely corrupted.

@ ImaGiNe , a router wouldn't cause a problem like this. You just can't host games because the correct ports aren't relaying.

The ONLY OTHER cause of this problem I can see is if you're behind a school network like at a University.

Let us know what you find. ;)

By the way, the only fix I know for this problem is to reinstall windows. Sorry. :-\ There are fix-it programs, but they often don't result in a 100% fix.

[Duke]

i have a wireless router, i think the problem is that im not an administrator, so ill have to catch my mom or dad logged on and make me one. i hope that's it.

[BirdofPrey]

Admin rights aren't needed on XP. You need to check the firewall

[Joneagle_X]

BirdofPrey is absolutely right.

I'm VERY confident that's not your problem. :D

[LordKerwyn]

While i probally dont know as much as the others helping i do know the wow downloader requires admin privlidges on xp. So there is a chance the starcraft one does as well. (The only reason i cant give a 100% answer on this is i havnt tried using a non admin account in a really long time)

[Duke]

the firewall is blocking it but i have to be an admin to unblock it.

[Duke]

so im an admin now and it still wouldn't work, it told me to reinstall it. i tried, even though i don't have my cd key anymore i put down random numbers and finally got one to work. everything was going fine untill it said that the cd key i put in was not intended for this application, so is there anyway to get the cd key off the cd or will i have to buy it again. which i probably won't.

[BirdofPrey]

We have a thread for that about getting a new CD-key. It cost $10 and you just mail your disc to Blizzzard with a money order they send it back with a new key.

If the game is already installed you don't have to reinstall it. Go into firewall settings where it says exceptions and then add the Starcraft exe to the list